How Does The Tourism Industry Work

Travel Industry

What Can you tell me about the travel and tourism industry?

You need to think about it as the Travel and Tourism industry is probably the biggest and defiantly the fastest growing industries in the world given that it encompasses so many different endeavors to include travel agencies, airlines, hotels, car and truck rentals, cruise-lines, tour operators, local attractions, motor-coach companies, rail-roads, and so much more.

Where do Travel Agencies Fit Into the Grand Scheme?

Travel agencies employ vast numbers of people a variety of jobs, that range from basic entry-level support to trained and specialized consultants. The average traveler with probably face many problems during their working career that they sort out, to include transportation, accommodations, and other travel services and must depend upon the travel agents for honest travel guidance.


What Jobs Are There? 

Many. Travel has evolved into the second largest business in America according to the US Department of Commerce and by the year 2020 travel and tourism will be the number one industry in our country for employers.

Is it competitive?

Yes, mainly because its a great place to work and build a career.  Not only is the role diverse, but the perks help as well.

Travel agents have to work hard to keep their profits high enough to sustain their agencies. Group-travel, incentive-travel, travel-clubs, and corporate contracts are now very important.

Working as a Travel Agent: The Job, The Benefits


Training is essential to prepare you for a career as a travel agent. Universities offer two and three year curriculum’s in travel and tourism along with schools that teach travel agent skills.  In addition larger travel agencies offer their own training programs to help their staff.

What Skills Do I Have To Have?

You will need general business skills, selling skills, empathy and the knowledge of a seasoned traveler.

What is the work environment like?

Travel agents are nearly always sitted at their desk for much of their working day as they constantly need to be in contact with clients via the telephone. Much of their work is detail oriented with the main goal being customer satisfaction so that their clients will return again and use them whenever they need travel assistance. Travel agents also need to be patient and have the ability to work under pressure.

What about the Pay?

Salaries and Perks are often commission based from sales by the airlines and tour operators and whilst commission percentages vary, most suppliers typically pay 20% of the price.  The average for an entry level position is around $18,000 for agents with six years or more of experience and about $23,000 for managers.

Is It For You?

Yes if you want to accept that you are going to have to put some real work in and there will be good days and bad days, however as long as the good days out number the bad days then all is good.

How to Find a Good Training Program

There are a number of educational opportunities for a person desiring to enter the industry and the internet is the best way to find out local programs near you.

The first thing to do is to carefully investigate and research everything you can possibly find about the training possibilities and educational opportunities before you start making decisions.  Remember, being a travel professional requires certain skills and knowledge which you can only get by attending a school which will help you acquire these skills for when deciding which is the best garmin or tomtom sat nav on the market



Exclusive TVL Net

The travel industry is measured in the hundreds of billions of dollars annually and is continually growing. Travel is a part of life for most everyone in the country. It ranges from business travel to leisure travel including travel by necessity and travel by desire. Travel can be sold to people you know and people who respond to your marketing efforts.

The nineties and the coming turn-of-the-century hold great promise for those of us who are ready to accept and exploit the opportunities of new technology. You do not need to be a technology whiz to find the best Garmin or TomTom Truck GPS Unit or get your share of the growing information exchange.

To 19 million Americans, a house isn’t just a home it is also a place to go to work and to run a serious business. In the next three or four years a large portion of travel business will be done from home. Exclusive Travel Network (ETN) will prepare you to conduct a travel business from your home.

The home-based travel agency will very likely dominate the travel business in the near future. Now is the time to stake out your territory before everyone you know is soliciting the contacts you already have. If you want a piece of this market, act now and you can set your own hours, Eliminate the commute, the time and expense that goes with it, and save on day care costs. Vacation when you choose to. Gain valuable self-employment tax deductions (consult with your tax advisor). Be your own boss. But please read on. This is only the beginning. We will further explain why you must seriously consider this option as a home-based business, or as a supplement to an existing home – based business.

ETN is interested in doing business with outside sales agents. Our philosophy is that we should be taking advantage of the technology available in the 90’s and have people working in their homes. In addition to creating your own home business, you also enter into the exciting world of travel when you generate an appropriate volume of travel bookings. This opens the door to perks and benefits unlike those found in any other business.

How It Works

ETN provides each associate with FocalpointNet reservations software coupled with Viewpoint software. Focalpoint has been recognized as the foremost dial access reservation software. By loading Focalpoint on your personal computer you will have access to all of Focalpoint’s benefits, including “Scripting”, to make all aspects of reservations easier. Reservations booked through Focalpoint are automatically queued to ETN for quality control and documentation. ETN then issues the tickets and documents, after final quality control review, and sends them to you or your clients via mail or Airborne Express (at a special low rate). Last minute tickets can be issued on a prepaid basis electronically.

To Assist In Your Success, ETN offers the following benefits

  • 80% Commission on face value of commission received
  • Access to preferred supplier program with highest commission levels (up to 20%)
  • No initial investment
  • Access to Apollo Focalpoint reservations system with Viewpoint
  • User friendly “Scripting” to facilitate Apollo use
  • Commission statements (with commission checks)
  • A comprehensive procedures manual & reference guide – Online
  • Access to corporate rate hotel program
  • ARC/IATAN eligibility with qualifying volume
  • Regular communication on special discounts
  • Timely commission payments (20th of each month)
  • Updates to CRS system made at no extra charge
  • Monthly sales reports
  • Vendor list consisting of 1600 vendor names, phone & fax numbers, addresses, & special commission rates


Commissions vary from 5% on most air tickets, car rentals, 10% hotel bookings to as much as 20% on cruise & tour packages. Generally it is 10% of the gross price.

ETN pays 80% of the face value of all commissions received from the airlines & vendors on the 20th of each month. However, no checks are written under $100.00. Earnings will accumulate until $100.00 is earned. Commission checks are issued on the 20th of each month for all commissions received during the previous month on travel completed by the last day of the prior month for airline tickets and commission received from vendors by Exclusive Travel Network by the last day of the month.


A fax machine or fax software is recommended to communicate with ETN, industry vendors and customers. A separate phone line is also recommended for your computer (Focalpoint Dial Up) and fax machine. You will be functioning as an “Independent Contractor” and not as an employee, a distinct difference in the eyes of the IRS, Please discuss these ramifications with your accountant.

Fees & Requirements

There is NO startup fee to sign up with Exclusive Travel Network for qualified Agents.

There is an administration charge of $40.00 a month charged on the 20th, this includes unlimited use of FocalpointNet & Viewpoint. These charges and any other charges accrued during the month will be deducted from your commission check. If there is not enough commission, the charges will be charged to your credit card.

There are a few assorted fees involved with hand-written documents, PTAs, MCOs, free tickets and Southwest tickets. These fees are all covered in detail in our agreement.

Unlike some “mail order” travel operations, we do not issue IATAN (International Airlines Travel Agent Network) cards to all who join. We will issue you an IATA card and put you on our IATAN list when you have reached $5,000 in Commissions paid to you in a one year period.


Due to the nature of our business where we handle the trust and money of our clients, it is a requirement that you not have any criminal convictions or any other item that would prevent you from being approved as an agent by ARC and IATAN.

You must have a Visa or MasterCard and a valid ID.

To use FocalpointNet, you need an IBM Compatible PC with a minimum 36,000 baud modem and at least a Pentium 100mh processor. It should have a minimum of 16mb Ram and be running Windows 95 or higher, and an internet connection.

In addition to having the appropriate at-home technology mentioned, all ETN associates must have a working knowledge of Apollo to decide which is the top selling truck sat nav on the market in 2015